helpmebounce

Growth takes time – ask any business owner. And nonprofits are no different! When Spare Key launched our Help Me Bounce platform back in 2019, we knew we had launched the solution to helping exponentially more families throughout the nation facing medical crises.But that’s when the hard work really began. We needed to register to help families in more states throughout the nation and that takes time. Then, we needed to ensure families actually KNEW about Spare Key and how we can help. We don’t have all the answers yet, but we are continually learning and growing.

As the Help Me Bounce Coordinator, one of my responsibilities is to ensure everyone’s experience on our platform is successful. My goal is to provide all visitors to the site the confidence to complete each task with ease. This Help Me Bounce Blog Q&A Series has been the best way for me to achieve this; in dedicating each entry to a specific topic within the program. Each month I collect frequently asked questions about each topic and deliver you the answers. As I continue highlighting the importance of every section within the Help Me Bounce platform and why each step is necessary, I bring you this next installment in the Q&A Series - Creating a profile.

As the full Spare Key team wraps up final details from last Saturday’s Groove Gala, presented by Network Title, Inc., Spare Key’s Executive Director, Sarah Putnam, took some time to reflect on the night. The generosity, the sponsors, the volunteers, the attendees, and the Hoyle Family who was able to share their story and their experience on Help Me Bounce. Read on to hear highlights from another incredible celebration of Spare Key’s important work helping families facing unimaginable medical hardship “Bounce and Not Break”!

In a sea of incredible nonprofits doing amazing work, Spare Key sets ourselves apart with our mission to help families facing real hardship pay real bills in real time. We provide donors with a direct line to families that need their help the most. Because the reality is that even when a devastating medical crisis hits, the bills don’t stop. Read this week’s Help Me Bounce blog by Executive Director Sarah Putnam to learn more about how Spare Key sets ourselves apart with our Help Me Bounce program.

Spare Key’s mission has always been to help families facing medical crises so they can focus on the care and recovery of their loved ones facing unimaginable medical crises. As the Help Me Bounce Program Coordinator, Angela Frazier lives and breathes this mission every day as she works with families to answer any questions they may have about their Help me Bounce Campaign. This is why she focuses her Help Me Bounce blog each month to answering common questions families, donors, or even medical professionals may have about our program! One specific area where she works closely with families is when they are ready to make their first withdrawal from Help Me Bounce! Read on to follow the step-by-step process of how Spare Key pays families' bills through the Withdrawal Funds Process.

At Spare Key we are privileged to have helped thousands of families in their time of need throughout the past 26 years. The kindness and compassion of these families years after they received assistance is inspiring. Their willingness to give back in whatever way they can is just another reason Spare Key can continue serving families throughout the nation. We appreciate this kindness and generosity more than they could ever know.

Each month, Spare Key’s Help Me Bounce Program Coordinator, Angela Frazier, provides insight on how our program works through our Help Me Bounce Q&A Series. The focus of each installment changes, but the goal remains the same - providing a place of reference for answers to commonly asked questions. The topic for this month’s installment is making a donation, and the immediate difference it makes for families we support during their greatest time of need. Read on to find answers to your questions about donating to Spare Key and families on Help Me Bounce.

As Help Me Bounce Program Coordinator, Angela Frazier takes note of common questions asked by users of Help Me Bounce. These questions may come from families, donors, or medical professionals. When Spare Key launched our Help Me Bounce Blog, Angela immediately knew she wanted to start a Q&A Series for individuals to reference when they needed additional clarification around the application or donation process. So the Help Me Bounce Q&A Series was born! While every part of the application process is equally important, the medical professional verification portion is different in that it brings a person from outside the organization onto the platform to verify an applicant’s medical situation. In this month’s installment of the series, Angela dives into common questions she hears around this verification process.

A core goal at Spare Key has always been to support families during unimaginable medical crises. Spare Key accomplishes this mission through our Help Me Bounce platform. This platform gives donors a direct line to make a real and immediate impact on families throughout the nation.

This platform also gives both families and donors clarity and transparency that donated dollars go exactly where they’re intended. Spare Key doesn’t take a cut of any donations raised on Help Me Bounce giving families 100% of donations raised towards their campaign. Spare Key makes payments directly to servicers/providers of the families’ bills giving donors 100% confidence their donations are going where they’re intended. We accomplish this through “Funding Goals”.

In this month’s installment to the Help Me Bounce Q&A Series, Angela explains how Spare Key uses funding goals to provide more transparency and accountability to donations given on Help Me Bounce.

In my nearly 11 years as Executive Director of Spare Key there was no single accomplishment of this organization that belongs to any single individual. It was the combined effort of a dedicated staff, a remarkable Board of Directors, generous donors, kind volunteers and the never-ending commitment to the families we serve and seek to serve to ask the question "What if?" When I became Executive Director I had zero experience running a non-profit. What I had, though, was a community of people and organizations who stood with me, by me and behind me to focus on answering the "What if?" questions with real and tangible efforts to help families facing a medical crisis "Be Seen. Be Heard. Be Found." by donors throughout the country to help them pay their bills. Sarah Putnam, Spare Key's current Chief Marketing Officer, will become the next Executive Director on November 1st. She will bring to the organization a level of passion, commitment and vision that I simply cannot wait to see put into action with the same kind of help and support I received nearly 11 years ago from a dedicated staff, a remarkable Board of Directors, generous donors, kind volunteers and the never-ending commitment to the families we serve and seek to serve by asking the question "What if?"